Managed IT Services
Your business expects customized, superior, and flexible IT support from experts with practical knowledge and experience.
Embrace BitByteSage’s Managed IT solutions and experience greater savings, business impact, and return on investment.
Acknowledge the
Incredible
Experience
-
Envisage competent,
seasoned IT personnel -
Necessitate dependable,
ingenious assistance -
Attain more savings
and a swift investment return
The Benefits of Managed IT Services
Your company and its employees necessitate accesss to reliable and constantly available systems, networks, applications, and devices in the fiercely competitive, always-on world of today. Identifying the "appropriate" managed services provider (MSP) can be risky, time consuming, and complex structure.
You ought to have a assertive, extremely responsive MSP that facilitates you in your hour of need. Your MSP should give the sorts of IT services you necessitate to endorse the expansion of your business, from cloud-based backup and recovery choices to round-the-clock remote monitoring and management. These all-inclusive solutions are particularly designed to assist you in preserving your technological edge by increasing efficiency, safegaurding your network, and more.
Discover the benefits of BitByteSage right now if you're looking for expert, reliable, and excellent managed IT solutions.
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How We Handle Managed IT Services
The majority of clients select BitByteSage because of their prior providers:
- Ignore the details
- Overpromised and underdelivered
- Possess inadequate customer support or response times
- No honest and open about the services they provide
- Don't offer enough strong security
Following their adoption of the BitByteSage experience, clients discover:
- Increased worth
- A quicker payback period for technology expenditures
- Constantly available IT assistance from a kind, informed staff
- Superior solutions for technology
Gain access to advanced IT solutions, including security, WiFi, data networks, software as a service, phone systems, servers, desktop solutions, and storage – all backed by our responsive onsite and remote support.
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Discover BitByteSage Value
We want to use our knowledge of the IT sector to support the expansion of your company.
Accept BitByteSage journey right now.
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Extensive and
Customised IT Services
Support
Total support and maintenance assistance, both locally and remotely, to meet your information technology and business needs
24/7 Services
Access to live engineers for knowledgeable technical support and round-the-clock surveilling to address connectivity issues before downtime arises
Cloud
Commuincation
Cyber Secuirty
To proactively lower risk and threats, use cyber security technologies, assessments, testing, break/fix support, vulnerability remediation, and managed security services
Growth
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Get All the Facilities...
and the Assistance You Need!
With cloud environments and apps, you don't have to stress about retaining a ton of equipment. With this flexible solution, you get:
A budget variance schedule
Accurately estimating expenses beforehand enables you to set up the cash in your budget to safegaurd your business's investment.
Built-in capacity to scale up.
Unforeseen things can occur at any moment. Reap the benefits of our scalable services to quickly adjust to any situation that arises.
No comparison shopping
You not only save money once you know you have the lowest prices available for the best-fit solution, but you also find more time.
BitByteSage's Innovation Series:
Compliance as a Service
Our Pricing for
Managed IT Services
Pricing Based on Device
- Ideal for businesses having few end-user devices.
- Run the risk of leaving possible security holes if the coverage
- it might not be economical if each employee has multiple devices
- Allow for flexibility by charging for the monitoring and repair of particular devices
Pricing Based on Users
- Comprehensive with upkeep and supervision
- Features extensive remote and onsite support
- Makes it simple to add new staff members by adding a user
- If you choose to employ your own cyber security platforms, the cost might increase
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Everything Managed IT Requires Knowing
Businesses like yours can increase productivity, efficiency, and revenue with managed IT. Here's how to do it:
TO WHAT EXTENT DO YOU MANAGE IT PLANS?
The pricing range will be determined by the quantity of technology we will manage for you as well as the size of your firm. A small business with 20 employees may obtain supervision, servicing, and assistance with their phones, laptops, servers, network, and Wi-Fi for around $2500 per month. This covers unlimited service tickets from 7 a.m. to 6 p.m., Monday to Friday, as well as on-site managed IT support in the United States if necessary.
I choose to pay you only when I really need to. Why pay monthly fees?
When you hire BitByteSage for professional services, you get a number of advantages, such as:
What is the length of your business history?
In 2024, BitByteSage was established.
Which kinds of clients do you assist? Are you able to offer references?
We have experience working with businesses in a variety of industries, including government, biotech, finance, healthcare, and hospitality. References are always available upon request from us.
What is included as a part of your managed services offering?
BitByteSage offers:
- Proactive observation and notification
- Reactive and urgent support for networking, wifi, desktop apps, and applications
- Tools for collaboration and unified communications—basically, anything you use to communicate
- Storage and Servers
- Management of mobile devices
Virtual Chief Information Officers (vCIOs) and procurement support are included at our Silver, Gold, and Platinum tiers. Furthermore, you will be paid a contracted discount rate in the event that you decide to use Xceptional to carry out services that are not covered by your managed services agreement.
For instance, since this project is specifically for your phones, it wouldn't be covered under your contract if you signed an MSP agreement with us for your phones but needed to perform a server refresh. Nevertheless, because you have an MSP contract with us, we would give you a discount for the server work.
We would give you a quote outlining the price, discount, and scope of work for the server refresh before moving forward. To initiate this, you would only need to notify us that you require assistance beyond the scope of their MSP agreement.
Does your help desk support exceed your needs?
Our tech support team is crewed by full-time BitByteSage employees and has its head office located in [place name]. Whilst also we every now and then use seasoned, expert consultants for very specialized work, you can be sure that BitByteSage team members form the majority of our team.
What staffing level do you offer for managed services?
A group of tier 1, 2, and 3 engineers work for BitByteSage and are responsible for both proactive and reactive service tickets. For design consulting and specific escalations, we also make use of architect-level engineers with expertise in networking, servers, storage, and collaboration.
Why do you charge me for your onboarding process, and what is it?
Our on-boarding procedure comprises the following elements and is tailored to your particular environment and circumstances:
- A thorough process of discovery and documentation review
- Confirming and producing the documentation required to maintain your environment
- Asset tracking and license management onboarding
- A committed technical lead and project manager
Generally speaking, the onboarding process takes thirty days, though this can vary based on the extent of services offered as well as the size and complexity of your environment. The cost of onboarding is a one-time fee that is separate from your monthly managed services fee.